communication skills

Making an appointment

-          Could you call Mr. A for me, please?

-          Sure/ certainly/ of course..., yes, I will.. by the way/straight the way, would you like me to schedule meeting with him? /would you like me to make an appointment with …?

-          Yes, please

-          Where do you want to meet? When? What time? What’s date?

-          I want to meet at…

-          What should I tell him the meeting is about?

-          It’s about …

Scheduling a meeting

I call from…is this ABC office?

Yes, it is. Could I ask who is calling please?

My name is…

Mr. A would like to schedule a meeting with Mr. B

Ok, when and where?

Next Monday, at…

And what time will you be free? What time will you arrive? What time will you be in?

At …o’clock

Ok, lets me check the schedule book….

 https://www.youtube.com/watch?v=6NofSI4E2Sc